Privacy Policy

Effective Date: August 17, 2026

RichWears ("RichWears," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you contact us, request a quotation, submit a form, or use our website and advertising services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Company, club, or team name
• Shipping or business location
• Product requirements
• Uniform design or customization requirements
• Quantity and size information
• Any other information you choose to provide when contacting us

When you submit a form through a Meta Lead Ad, the information you provide may be shared with RichWears so that we can respond to your inquiry.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and quotation requests
• Provide product information and pricing
• Discuss custom baseball uniforms and other products
• Prepare samples, quotations, and orders
• Communicate about existing or potential orders
• Provide customer support
• Improve our products and services
• Follow up on requests submitted through our advertisements
• Send relevant business communications where permitted by applicable law

We do not sell your personal information.

3. Meta Lead Ads

RichWears may use Meta Lead Ads on Facebook and Instagram to allow potential customers to submit their contact information directly through an advertisement.

Information submitted through a Meta Lead Ad may include your name, email address, phone number, and other information requested on the form.

We use this information only for the purposes described in this Privacy Policy and to respond to your request.

Your information may be processed through Meta's services in accordance with Meta's own privacy policies and terms.

4. Sharing of Information

We may share personal information only when reasonably necessary to operate our business or provide requested services.

This may include sharing information with:

• Service providers who assist us with business operations
• Shipping and logistics providers when required to fulfill an order
• Payment or transaction providers when necessary
• Technology, website, or communication service providers
• Legal or regulatory authorities when required by law

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, resolve disputes, and comply with applicable legal or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, measure advertising performance, and provide a better user experience.

Third-party services, including advertising or analytics platforms, may also use cookies or similar technologies according to their respective policies.

8. Your Choices and Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where processing is based on consent
• Ask how your information is being used
• Request that we stop certain communications

To make a privacy-related request, contact us using the information below.

9. Third-Party Websites and Services

Our website, advertisements, or communications may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party service you use.

10. Children's Privacy

Our services are intended for businesses, teams, clubs, organizations, and other customers and are not directed toward children.

We do not knowingly collect personal information from children through our lead-generation activities.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable requirements.

Any updated version will be posted on this page with a revised effective date.

12. Contact Us

By submitting your information through our website, forms, or Meta Lead Ads, you acknowledge that your information may be collected and used as described in this Privacy Policy.